Crisis Support and Assistance

St. Michael's Hospital

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Support and assistance for a senior in a crisis situation, including planning and coordinating other services. May develop into ongoing Case Management, with a follow-up plan to prevent further crises.

Population Served:

Individuals with dementia, caregivers

Catchment Area:

Yonge St to Victoria Park Ave, St Clair to Lake Ontario

Service Category:

Crisis support and assistance



Service Limitation:

Psychiatric Emergency Services are available 24 /7 at St. Michael’s Hospital Emergency Department. The Geriatric Emergency Nurse (GEM) specialist may be consulted for patients over the age of 60 if geriatric issues are present (i.e. dementia, depression, behavioural disturbance) and requested by the Psychiatric Emergency Services. The GEM nurse is available Monday to Friday 8:00 a.m. to 4:00 p.m.
Services can be provided in different languages with the assistance of St. Michael’s Hospital Interpretation services. Clients need to notify office ahead of appointment if assistance is required.

30 Bond Street
Toronto M5B 1W8
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