Client Intervention and Assistance
Les Centres D'Accueil Héritage
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This program offers crisis intervention, client service assistance and information for seniors, people with dementia and/or caregivers living in the community. Please note that this is not an emergency response service. Client service assistance includes problem identification, referral and services coordination and discharge program.
May include: Supportive counselling to seniors and their caregivers; Information and referral to community resources for identified needs or issues; Coordination of services; In-home visits; Practical assistance with regard to housing, finances, medical needs, income programs and accessing community services; Practical assistance such as filling out forms and applications (income tax, old age security, income supplement); Crisis intervention; Advocacy and assistance to people who are at risk of being unable to continue living independently in the community.
Frail adults, people living with HIV/AIDS, caregivers, people with dementia.
Client intervention and assistance
Service provided in French. Home assessment, information and referral, counselling, case management, etc.