Client Intervention and Assistance

North York Seniors Centre - Active Living Centre

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Fax: 416-733-1858

This program offers crisis intervention, client service assistance and information for seniors, people with dementia and/or caregivers living in the community. Please note that this is not an emergency response service. Client service assistance includes problem identification, referral and services coordination and discharge program.
May include: Supportive counselling to seniors and their caregivers; Information and referral to community resources for identified needs or issues; Coordination of services; In-home visits; Practical assistance with regard to housing, finances, medical needs, income programs and accessing community services; Practical assistance such as filling out forms and applications (income tax, old age security, income supplement); Crisis intervention; Advocacy and assistance to people who are at risk of being unable to continue living independently in the community.

Population Served:

Seniors 55+, persons with dementia, or caregivers

Catchment Area:

Bathurst to Victoria Park, Steeles to Hwy 401

Service Category:

Client intervention and assistance


No charge

Service Limitation:

Call intake: 416-733-4111
Services Available:

Assessment of seniors needs regarding issues of safety, activities of daily living, remaining independent, housing options

Linkage and referral to services within NYSC and to other community based services

Crisis intervention and advocacy.

Ongoing monitoring of service

Emotional support, information and referral, education and training, on an individual or group level, to those who are caring for someone with a dementia related illness

21 Hendon Avenue
Toronto M2M 4G6
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