This program offers crisis intervention, client service assistance and information for seniors, people with dementia and/or caregivers living in the community. Please note that this is not an emergency response service. Client service assistance includes problem identification, referral and services coordination and discharge program.
May include: Supportive counselling to seniors and their caregivers; Information and referral to community resources for identified needs or issues; Coordination of services; In-home visits; Practical assistance with regard to housing, finances, medical needs, income programs and accessing community services; Practical assistance such as filling out forms and applications (income tax, old age security, income supplement); Crisis intervention; Advocacy and assistance to people who are at risk of being unable to continue living independently in the community.
Seniors, who are physically frail, are convalescing, have physical and/ or mental health challenges and/ or have Alzheimers disease and/or dementia, and their caregivers.
North to Lawrence Avenue West, South to St. Clair Avenue West, East to Spadina Road and West to the Humber River.
Client intervention and assistance
Staff speak: French, Hindi, Italian, Portuguese, Punjabi, Spanish, Urdu, Vietnamese, Muslim, Caribbean
Service provided by case worker or social worker.
Staff speak: French, Hindi, Italian, Portuguese, Punjabi, Spanish, Urdu, Vietnamese