Client Intervention and Assistance

St. Stephen's Community House - Senior Activities Centre

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Fax: (416) 929-9374

This program offers crisis intervention, client service assistance and information for seniors, people with dementia and/or caregivers living in the community. Please note that this is not an emergency response service. Client service assistance includes problem identification, referral and services coordination and discharge program.
May include: Supportive counselling to seniors and their caregivers; Information and referral to community resources for identified needs or issues; Coordination of services; In-home visits; Practical assistance with regard to housing, finances, medical needs, income programs and accessing community services; Practical assistance such as filling out forms and applications (income tax, old age security, income supplement); Crisis intervention; Advocacy and assistance to people who are at risk of being unable to continue living independently in the community.

Population Served:

Seniors 55+

Catchment Area:

Open catchment area.

Service Category:

Client intervention and assistance

Predominant Culture:

Portuguese, Chinese and English



Service Limitation:

Case management model, provide information & referrals, assistance with applications to access needed service (eg. Old Age Security, Canada Pension, Housing, home support etc.)

Languages Offered:
  • Chinese
  • English
  • Portugese
  • 340 College Street
    Toronto M5T 3A9
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